eDesk’s Customer Snippets let you insert customer or order information into a message with just a couple of clicks. This help file will…
Use these Manual Usage templates to respond to your customer's most frequently asked questions, and deliver a super-fast, five-star customer…
Keep delivering a great customer experience by personalizing Feedback requests for orders you've received through Amazon. This help file…
Watch this video and find out how you and your Team can save time with eDesk through automation!
We encourage you to use snippets in your replies to customers to save time whilst sending professional and thorough responses!
Adding eDesk's snippets to your customer replies allows you to deliver fast, personal and consistent customer care!
Keep delivering a great customer experience by personalizing Feedback requests for orders you've received through eBay. This help file will…
Use Snippets in your customer responses to deliver fast, personal and consistent customer care. This help file will guide you through creating…
Smart Tools are eDesk’s most powerful features. They enable you to create smart workflows, route tickets and automatically reply to repetitive…
